Depends

How much would you save if your sales and project teams could share information without effort?

How much time is wasted by re-keying data multiple times? What happens when mistakes are made?

How many many times has new information not made it back to the relevant people? How many delays and misunderstandings has that caused?

How long would it take your team to develop something like the Domino Bridge? How long would it take your team to understand the inner workings of dotProject? What about SugarCRM? What happens as those systems change and grow?

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