When we first picture our new product, it’s wonderful, looks beautiful, and works perfectly every time. We imagine how people will use it and how successful we’ll be. We dream of how quickly and smoothly everything is going to go. In short, it’s fantastic. Then we sit down to figure out how to create our […]
Building software is hard. You have all the fun of being excruciatingly specific in certain situations, incredibly general the rest of the time, and expressing all of it in a language that isn’t your own. In the context of a new product – whether it’s for a startup or an established company – it’s even […]
Recently I had a meeting with an entrepreneur just getting his product off the ground. He has a functional app, a small but active user base, and has been pitching potential customers. He’s talking with his active users regularly and soliciting feedback. By all accounts, he’s doing the right things and moving in the right […]
When web2project was first formed in November 2007, I was recruited to work on the community side of things. I had previously earned a spot on the dotProject team by performing support in the forums, blogging, writing the occasional documentation, collecting user feedback, and tracking bug reports, so it was familiar ground. As we pushed […]