Finding out what Matters to your Customers
While I’ve only officially been a Product Manager for a few years off and on, I’ve worked with some of…
Keith Casey's Corner of the Internet
While I’ve only officially been a Product Manager for a few years off and on, I’ve worked with some of…
In “Developer Relations: A Painful Reckoning“, I laid out the current broken state of developer relations and it got people…
Before I criticize SDKs, I’ll give them a proper eulogy: SDKs have taken us a long way. Having packaged, reusable…
Artificial intelligence (AI) has seen rapid adoption across various sectors in the United States, transforming business operations in profound ways. …
The last four years have been brutal for developer relations. Obviously, covid sent everyone home and canceled conferences, meetups, and…
Surprising your customers is the worst thing you can do, unless you do it right.
I’ve done the rounds through a number of SaaS companies – Twilio, Okta, ngrok, and now Pangea – where we…
I recently had a call with a former colleague who asked a simple question: How do we build a developer…
After college, I resolved to read one book a month. It can be fiction, non-fiction, technical, business-oriented, or whatever as the…
This blog post is part of the APIFutures coordinated by Matthew Reinbold where he recruited some of the best and…