Finding out what Matters to your Customers
While I’ve only officially been a Product Manager for a few years off and on, I’ve worked with some of…
In a Post Developer Relations World: Fix or Fire?
In “Developer Relations: A Painful Reckoning“, I laid out the current broken state of developer relations and it got people…
How to Kill your SDKs in 1 Easy Step
Before I criticize SDKs, I’ll give them a proper eulogy: SDKs have taken us a long way. Having packaged, reusable…
Where Will AI Take Contract Management Software Next?
Artificial intelligence (AI) has seen rapid adoption across various sectors in the United States, transforming business operations in profound ways. …
Developer Relations: A Painful Reckoning
The last four years have been brutal for developer relations. Obviously, covid sent everyone home and canceled conferences, meetups, and…
Coffee: Never Surprise your Customers
Surprising your customers is the worst thing you can do, unless you do it right.
Selling to Developers: Developers Have Exactly Two Goals in Life
I’ve done the rounds through a number of SaaS companies – Twilio, Okta, ngrok, and now Pangea – where we…
Building a Developer Community in Five Steps
I recently had a call with a former colleague who asked a simple question: How do we build a developer…
My Books to Love & Hate from 2023
After college, I resolved to read one book a month. It can be fiction, non-fiction, technical, business-oriented, or whatever as the…
How ChatGPT will solve all API problems.. except yours
This blog post is part of the APIFutures coordinated by Matthew Reinbold where he recruited some of the best and…