Caseysoftware - Keith Casey's Corner of the Internet

Coffee: Never Surprise your Customers

Surprising your customers is the worst thing you can do, unless you do it right.

I’ve done the rounds through a number of SaaS companies – Twilio, Okta, ngrok, and now Pangea – where we…

I recently had a call with a former colleague who asked a simple question: How do we build a developer…

After college, I resolved to read one book a month. It can be fiction, non-fiction, technical, business-oriented, or whatever as the…

This blog post is part of the APIFutures coordinated by Matthew Reinbold where he recruited some of the best and…

As discussed in a previous article, finding Books to Love & Hate can be as easy as switching authors, from…

After college, I resolved to read one book a month. It can be fiction, non-fiction, technical, business-oriented, or whatever as the…

I originally wrote and published this via the ngrok X account back in 2022. I’m posting it here so it…

When we first picture our new product, it’s wonderful, looks beautiful, and works perfectly every time. We imagine how people…

In software development, a “Design Smell” is a signal that something isn’t quite right. Think of it like your car…