In my post printed here on the 21st of January I referred to the 7 Keys to Successful Improvement Projects. The first key is to have an uncompromising focus on the Customer. We hear it a lot don’t we? Companies promising in their advertising that that they consider the customer their first priority, stressing that […]

A few weeks ago at the PHPBenelux Conference, I gave my presentation on the rebirth of dotProject as web2project where I covered one way of rebooting a project. But after catching Elizabeth Naramore’s talk on “Technical Debt” again, it got me thinking.. Within web2project, we made the deliberate decision to work on our technical debt. […]

Last week I attended and spoke at the PHPBenelux conference for the first time. What's unique about this conference is that it's entirely run by the local Benelux PHP Users Group. While there was lots of PHP-specific content, it also had a good mix of community and general concept talks too. I gave one session […]