This blog is intended to invite discussion on why some improvement projects succeed while most fail to realise the benefits expected.
I have conducted significant research in this area and have found the reasons most improvement projects fail is not because of the methodology underpinning the improvement process, but the failure to recognise and foster the cultural implications of change.
Equipped with this knowledge, I developed 7 keys to successful improvement projects:
1. An uncompromising focus on the Customer
2. Senior Sponsor Support
3. A crystal clear vision
4. Plain spoken and extensive consultation
5. The best people on the Improvement Team
6. Actively manage change
7. Recognise that people transition differently through change
I have loaded a new video describing these keys at http://www.youtube.com/watch?v=Zb2QpsesYPc
In future posts, I’ll go into more detail on each of these keys. I would like to hear from other project managers involved in business transformation or process improvement to hear your views and any advice you have.
I hope this has been helpful.
Head Coach 7SIM Leadership Training
PS. Email me if you would like a link to the Research Points aforementioned at Enquiries@7SIM.com.au